Please ask yourself THESE TEN QUESTIONS about your present contract laboratory!
1. Do I get the very best in PERFORMANCE and in turn "Trust " the data from my present laboratory?
2. Do I get the very best in CUSTOMER SERVICE and in turn feel like my present laboratory goes the "Extra Mile " to help me with my testing needs?
3. Do I get the TURN-AROUND TIME that I deserve on my data from my present laboratory and to have the option to "Rush " my data when I need it faster than normal?
4. Do I get competitive PRICING and volume discounts from my present laboratory?
5. Does my present laboratory offer me 24/7 ON-LINE ACCESS to my Analytical and Accounting Data for FREE?
6. Does my present laboratory provide a 24/7 HOT LINE that I can call to bring Emergency Drinking Water or Wastewater Samples in to their facility After Normal Office Hours or on Weekends or on Holidays and will my present laboratory email me or call me with these Emergency Sample Results so I can take action?
7. Does my present laboratory offer SAMPLE PICK-UP or SPECIAL SHIPPING ASSISTANCE for my samples?
8. Does my present laboratory have a SALES REPRESENTATIVE who will come to my place of business to work with me on my Environmental Testing Needs and Pricing?
9. Does my present laboratory have a USER FRIENDLY & INFORMATIVE WEBSITE, that I enjoy using and provides me with valuable information which I can use on a day-to-day basis?
10. Will my present laboratory allow me to come and TOUR or AUDIT their facility and meet their Staff, as well as provide me with a copy of their Quality Assurance Program Plan, including Copies of their State and Federal Certifications and Performance Evaluations?
If you have responded "No "to one or more of the questions above, then we ask that you respond "YES " to ENVIRONMENTAL LABORATORIES, INC becoming your next Contract Laboratory!